Please note: Before clicking Next, please ensure you have carefully reviewed the Booking Policies and Massage Contraindications below
Booking Policies
• Session Duration & Transition
All 60-minute sessions include 50 minutes of hands-on bodywork and 10 minutes dedicated to consultation, health intake, and changing. This ensures your therapist can tailor the treatment precisely to your body's needs.
• Arrival & Check-In
Please arrive 10 minutes prior to your scheduled appointment time to allow sufficient time for check-in and pre-interview consultation.
• Late Arrival Policy
If you arrive late, your session will generally end at the scheduled time so the next client is not delayed, and full session fees will apply. However, if your therapist has open availability immediately following your appointment, we will happily accommodate your full session time at no extra charge.
• 24-Hour Cancellation & No-Show Policy
Your appointment time is reserved exclusively for you. If you need to reschedule or cancel, please notify us at least 24 hours in advance.
- Cancellations under 24 hours & No-shows: A $30 non-refundable deposit is required to reserve your appointment. In the event of a no-show or late cancellation under 24 hours, the deposit will be retained as a cancellation fee.
• Deposit Requirement
A $30 online deposit is required at the time of booking to secure your reservation. The remaining balance will be collected in person upon completion of your service.
Massage Contraindications & Safety Notice
For your safety and well-being, please review the following health conditions before booking:
• Absolute Contraindications (No Massage Recommended)
Massage therapy cannot be performed if you are currently experiencing any of the following full-body conditions:
- Fever or Acute Infection: Any active systemic infection, flu, or high body temperature.
- Contagious Illnesses or Skin Conditions: Active viral, bacterial, or fungal infections that can spread through physical contact.
- Severe Cardiovascular Issues: Uncontrolled high blood pressure, recent heart attack, stroke, or unstable heart conditions without medical clearance.
- Deep Vein Thrombosis (DVT) or Blood Clots: Risk of dislodging a clot through increased circulation.
- Severe Renal or Liver Failure: Conditions where the body's filtration systems are severely compromised.
- Under the Influence: Alcohol, recreational drugs, or strong pain medications that impair sensation or judgment.
• Local Contraindications (Area-Specific Precautions)
Massage can still be performed on other parts of the body, but specific areas will be completely avoided or modified:
- Open Wounds, Burns, or Rashes: Cuts, abrasions, severe sunburns, or localized skin eruptions.
- Acute Fractures or Recent Surgery Sites: Unhealed bone fractures, fresh surgical incisions, or acute swelling.
- Localized Inflammation or Infection: Boils, abscesses, or acute joint inflammation.
- Varicose Veins: Direct deep pressure is avoided over swollen, twisted veins.
- Unexplained Swelling or Lumps: Any localized mass, cyst, or sudden unexplained edema.
• Special Conditions (Please Notify Us Prior to Session)
- Pregnancy: Please inform us at the time of booking so we can assign a qualified prenatal therapist and arrange proper positioning support.
- Cancer / Active Oncology Treatment: Requires written clearance from your primary physician.
If you have any medical concerns, please consult your physician before booking and inform your therapist during your pre-interview.